Sibyl Pilot FAQ

Sibyl is being built by a team who has lived through losses. We're sorry you're here - and we hope Sibyl can help.

How do you handle privacy?

Sibyl is operated by Sibyl Care B.V. (Netherlands) and is fully subject to GDPR. In practice:

  • Your data is stored on EU servers (Google Cloud, Netherlands), encrypted in transit and at rest

  • We will never sell your data or share it for advertising or marketing purposes

  • You can request deletion of all your data at any time by emailing support@sibyl.care

One thing to know during this pilot: every session is automatically reviewed by a second AI model within 24 hours to check that the app is working as it should. Human review only happens if the AI flags an issue. Reviews are always anonymised — no identifying information is attached.

Full privacy policy: sibyl.care/privacy

Is Sibyl a replacement for my doctor, midwife, or therapist?

No. Sibyl offers clinically grounded information and emotional support — it is not a substitute for professional care.

If you are in crisis or need urgent support, please contact your care team or use the crisis resources available in the app.

What is this pilot?

This is the first time Sibyl has been offered through midwives and gynecologists, and your experience directly shapes how the app develops.

What to expect:

  • Occasional emails with updates

  • A short survey at one week and again at six weeks — we'd really appreciate you completing both

Can I contact you directly?

Yes — please do. Email support@sibyl.care for anything: questions, feedback, or something not working. We respond within 24 hours.

Want to get in touch?

We’d love to hear from you. Whether you’re looking for help with our app, partnership, press inquiries, or just want to say hello — we’re here.

Send us a message

Want to get in touch?

We’d love to hear from you. Whether you’re looking for help with our app, partnership, press inquiries, or just want to say hello — we’re here.

Send us a message

Want to get in touch?

We’d love to hear from you. Whether you’re looking for help with our app, partnership, press inquiries, or just want to say hello — we’re here.

Send us a message